Outage in Secureframe

Company Tests/Test Library May Show Incomplete Results

Resolved Minor
February 06, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.
Components affected
Secureframe Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/06/2025 08:20PM

This incident has been resolved.

MONITORING 8 months ago - at 02/06/2025 07:48PM

The remediation is nearing completion. This status will be updated when complete.

MONITORING 8 months ago - at 02/06/2025 06:51PM

Most data has been restored at this time, and we estimate full restoration within the next 2 hours.

MONITORING 8 months ago - at 02/06/2025 05:29PM

Remediation is still in progress. Overall the application is operational.

MONITORING 8 months ago - at 02/06/2025 04:41PM

We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.

IDENTIFIED 8 months ago - at 02/06/2025 04:21PM

We are continuing to work on this issue.

IDENTIFIED 8 months ago - at 02/06/2025 03:41PM

Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.

Latest Secureframe outages

Degraded Web Application - 9 months ago
Dashboard: Tests and Frameworks showing 0 findings - about 1 year ago
New integration connections are not showing up in the UI - about 1 year ago
Office365: Some user logins and some integration syncs failing - about 1 year ago
A subset of customers have incorrect tests showing up in Secureframe - about 1 year ago

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