Secureframe Outage History

Secureframe experienced a 33-minute outage where users could not sign in using the "Sign in with Microsoft" option, which also affected Azure DevOps and Microsoft Intune syncs. The team identified the root cause and implemented a fix, resolving all authentication and sync issues.

Secureframe experienced cloud sync failures that caused incorrect cloud test statuses to be displayed in the web application. The platform's cloud connections failed to sync properly overnight, resulting in inaccurate test status information for users. The issue was resolved after 29 minutes by resyncing the affected connections across the platform, restoring correct test status values.

Secureframe Agent experienced a major outage in the UK region where syncs were not working properly. The incident affected the Secureframe Agent component for 3.3 hours while the team worked on remediation. The issue was identified and subsequently resolved.