Outage in Secureworks

MXDR SOC Backlog

Resolved Minor
October 25, 2024 - Started 27 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Secureworks SOC is experiencing a higher volume of alerts. MXDR customers may see short delays. The SOC is working hard to clear this backlog.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/25/2024 06:06AM

This incident has been resolved.

MONITORING 27 days ago - at 10/25/2024 12:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 27 days ago - at 10/25/2024 12:47AM

Secureworks SOC is experiencing a higher volume of alerts. MXDR customers may see short delays. The SOC is working hard to clear this backlog.

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