Outage in Secureworks
Network Detection & Response (NDR) device minor upgrade failed
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The NDR minor upgrade was failing due to a missing artifact--version 9.1.1.18. The artifact is now available, and NDR upgrades are succeeding. Customers should see their NDR devices upgrade during their next scheduled maintenance window.
Support is investigating and has identified the cause of a minor upgrade failure on Network Detection & Response (NDR) devices. This is affecting devices attempting to upgrade from version 9.1.1.17 to 9.1.1-19. This failure is not affecting service availability.
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