Outage in Secureworks
Alert Search Delay in US East 2
Resolved MinorIncident Report
Summary AI Generated
Secureworks experienced a 21-hour alert search delay affecting the US East 2 - Charlie region. A fix was applied late in the incident, though some delays in triaged alerts persisted while a backlog was processed. The alert backlog was fully cleared and service restored on June 25, 2026.
We are aware of a delay in alert search in US East 2 - Charlie and are working on a fix
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 01:02PM
The alert backlog has been cleared and service has been restored
MONITORING
about 1 month ago - at 06/25/2026 02:03AM
A fix has been applied and we are monitoring the results. There may be some delays in triaged alerts while the backlog is processed.
INVESTIGATING
about 1 month ago - at 06/24/2026 06:51PM
We're continuing to work through the Alert Search outage, and are attempting actions to mitigate the issue
INVESTIGATING
about 1 month ago - at 06/24/2026 03:58PM
We are aware of a delay in alert search in US East 2 - Charlie and are working on a fix
Latest Secureworks outages
Detection Search Failures in Charlie Environment - 1 day ago
Detections page is down in Charlie - 15 days ago
Microsoft Response Actions is a feature degraded in foxtrot - about 1 month ago
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