Outage in Secureworks
Detections page is down in Charlie
Resolved MinorIncident Report
Summary AI Generated
The Secureworks Detections page in the Charlie (US East 2) environment experienced an outage lasting approximately 2.4 hours, causing delays in alert triage. Engineers identified the issue, applied a fix, and monitored results before confirming full resolution. All systems were restored to operational status and the alert and detections backlog was fully cleared.
We have identified an issue on Detections page in Charlie (US East 2 ) and are actively working on getting the services restored. Please note there will be a delay in triage
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/14/2026 09:31PM
All the systems are operational and the alert / detections backlog has been cleared.
IDENTIFIED
15 days ago - at 07/14/2026 08:32PM
A fix has been applied and we are monitoring the results.
IDENTIFIED
15 days ago - at 07/14/2026 07:27PM
We are continuing to work on a fix for this issue.
IDENTIFIED
15 days ago - at 07/14/2026 07:10PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
15 days ago - at 07/14/2026 07:10PM
We have identified an issue on Detections page in Charlie (US East 2 ) and are actively working on getting the services restored. Please note there will be a delay in triage
Latest Secureworks outages
Detection Search Failures in Charlie Environment - 1 day ago
Alert Search Delay in US East 2 - about 1 month ago
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