Outage in Secureworks
Increased Volume of ITDR Detections and Cases
Resolved MinorIncident Report
Summary AI Generated
A premature rollout of new ITDR checks triggered an abnormally high volume of false findings, detections, and cases for Secureworks ITDR customers. The faulty checks were rolled back, though customers experienced brief disruptions to playbook execution and detection-to-case linking during the roughly 26-hour incident. All detections and cases were subsequently resolved upon incident closure.
ITDR customers had new checks rolled out which prematurely created a large number of findings, detections and cases. These checks have been rolled back and detections and cases will be resolved. Customers may experience brief interruptions to playbook execution and detection linking to cases.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 10/09/2026 09:00PM
This incident has been resolved.
IDENTIFIED
23 days ago - at 10/08/2026 06:52PM
ITDR customers had new checks rolled out which prematurely created a large number of findings, detections and cases. These checks have been rolled back and detections and cases will be resolved. Customers may experience brief interruptions to playbook execution and detection linking to cases.
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