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Outage in Secureworks

Prooofpoint ingestors are erroring

Resolved Minor
October 27, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Proofpoint APIs returned 500 errors across all environments, causing Secureworks ingestors to fail and delaying data ingestion. A fix was implemented and the incident was resolved after approximately 5 hours.

Proofpoint APIs are returning a 500s across all ENVs. This is causing proofpoint ingestors to fail. Ingestion is delayed.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/27/2026 09:41AM

This incident has been resolved.

MONITORING 5 days ago - at 10/27/2026 04:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 10/27/2026 04:47AM

Proofpoint APIs are returning a 500s across all ENVs. This is causing proofpoint ingestors to fail. Ingestion is delayed.

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