Outage in Cisco Security Cloud Control
CCI/SCSO Redirection issue
Resolved MinorIncident Report
We're currently investigating an issue affecting customers with CCI integrated to their SCSO accounts:
Problem: Auto-redirect from https://sign-on.security.cisco.com/ to https://id.cisco.com/ is no longer working after email entry.
Workaround: Users need to manually select "Other login option" → "Cisco" to access their accounts.
Will update as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/11/2025 04:20PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 12/11/2025 03:36PM
We're currently investigating an issue affecting customers with CCI integrated to their SCSO accounts:
Problem: Auto-redirect from https://sign-on.security.cisco.com/ to https://id.cisco.com/ is no longer working after email entry.
Workaround: Users need to manually select "Other login option" → "Cisco" to access their accounts.
Will update as we have more information.
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