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Outage in SecurityScorecard External

Some Platform Services Degraded Related to AWS Incident

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/20/2025 09:49PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 07:42PM

Critical functionality is restored. There may be potential delays in certain data updates.

IDENTIFIED 6 months ago - at 10/20/2025 03:27PM

We are continuing to experience service disruptions due to the ongoing AWS outage in the US-EAST-1 region.
Our team is monitoring the situation closely and working on mitigations where possible. We will provide further updates as AWS restores services in the affected region.

IDENTIFIED 6 months ago - at 10/20/2025 12:31PM

We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.

Latest SecurityScorecard External outages

Evidence Locker Issue - 5 months ago
Issue Details Page Degraded - about 1 year ago

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