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Outage in SEDNA

Platform Performance Issues: Some customers are experiencing platform slowness

Resolved Minor
September 14, 2026 - Started 20 days ago - Lasted about 21 hours
Official incident page

Incident Report

Platform performance issues have been identified and are affecting some Sedna customers across clusters. Affected users may experience intermittent slowness when using the platform. The issue is under investigation by our Engineering team as an emergency.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 09/15/2026 07:28AM

This incident has been resolved.

MONITORING 20 days ago - at 09/14/2026 05:12PM

The platform performance issue identified earlier today has been resolved.

We're continuing to investigate separate reports of the application becoming unresponsive for a subset of users, and are working directly with affected customers to gather diagnostic information.

We'll share further updates as we progress.

INVESTIGATING 20 days ago - at 09/14/2026 02:31PM

We are continuing to investigate reports of platform performance affecting some customers.

We will provide further updates as we learn more.

INVESTIGATING 20 days ago - at 09/14/2026 12:52PM

We are investigating reports of platform performance affecting some customers.

Our Engineering team have identified a brief anomaly earlier today and are continuing to investigate. A hard refresh/restart of the app clears the issue temporarily.

We will provide further updates as we learn more.

INVESTIGATING 20 days ago - at 09/14/2026 11:16AM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 09/14/2026 10:48AM

Platform performance issues have been identified and are affecting some Sedna customers across clusters. Affected users may experience intermittent slowness when using the platform. The issue is under investigation by our Engineering team as an emergency.

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