Outage in Segment

Incident impacting EU

Resolved Minor
August 03, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have an incident impacting many products in the EU. We are investigating this. Multiple products such as Engage, rETL, Profile Sync are impacted in the EU. At this time the scope of impact is a delay in the impacted services.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/03/2024 10:46AM

All systems have recovered. We have resolved this incident

MONITORING 5 months ago - at 08/03/2024 10:41AM

We identified the root cause and fixed the issue. Our systems are recovering. We continue to monitor the recovery

INVESTIGATING 5 months ago - at 08/03/2024 08:34AM

We have an incident impacting many products in the EU. We are investigating this. Multiple products such as Engage, rETL, Profile Sync are impacted in the EU. At this time the scope of impact is a delay in the impacted services.

Latest Segment outages

Generative AI features unavailable - about 1 month ago
Some Unify and Engage customers are experiencing inability to create new Audiences and Traits - about 1 month ago
Engage batch computations, Predictions and Recommendations may produce incomplete results. - about 1 month ago
Sync Failures of AWS destinations - 2 months ago
Processing delays for real-time Audiences, Computed Traits, and Journeys - 2 months ago

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