Outage in Segment

Delayed delivery reporting for ReverseETL

Resolved Minor
November 03, 2025 - Started 3 days ago - Lasted about 17 hours
Official incident page

Incident Report

ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution. Note: This is only affecting reporting, no data loss or change in delivery.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/04/2025 05:56PM

We've restored the ReverseETL delivery counts in the US

IDENTIFIED 2 days ago - at 11/04/2025 03:51PM

We've restored the ReverseETL delivery counts in the EU and are actively working on updating them in the US.

IDENTIFIED 3 days ago - at 11/04/2025 04:32AM

We’re actively working on retroactively updating the ReverseETL delivery counts for affected customers. All ReverseETL Syncs created after 4 PM PST will correctly report counts.

IDENTIFIED 3 days ago - at 11/04/2025 01:09AM

ReverseETL delivery counts are currently delayed. Syncs that started between 6:00 AM and 4:00 PM PST on November 3 may show inaccurate counts or timeout errors. We've identified the issue and are working towards a resolution.

Note: This is only affecting reporting, no data loss or change in delivery.

Latest Segment outages

Intercom cloud sources failing to fetch data - 17 days ago
Delays in event delivery in EU - 23 days ago
elevated delivery latency in eu-west-1 - 28 days ago
Tracking API experiencing degraded experience in US-West - about 1 month ago
Elevated delivery delays for some customers - about 1 month ago

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