Outage in Segment
Audience Preview Unavailable
Resolved MajorIncident Report
Summary AI Generated
Segment experienced a major incident where Audience Previews failed to load for some customers through the web interface. The issue prevented users from accessing audience preview functionality for 18 minutes. The problem was resolved and Audience Preview returned to normal operation.
We are currently investigating an issue where the Audience Previews are not loading for some customers.
Components affected
Segment Web InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/13/2026 07:19PM
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
INVESTIGATING
3 days ago - at 04/13/2026 07:04PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/13/2026 07:02PM
We are currently investigating an issue where the Audience Previews are not loading for some customers.
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