Outage in Segment
Delays to Realtime Audiences and Journeys
Resolved MinorIncident Report
Summary AI Generated
Segment's Personas component experienced delays affecting Engage Realtime Audiences and Journeys for approximately 2.2 hours. The issue was identified and a fix was deployed, after which delays were observed decreasing. The incident was fully resolved following a monitoring period.
The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
Components affected
Segment PersonasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 11/04/2026 10:25PM
This incident has been resolved.
MONITORING
9 days ago - at 11/04/2026 09:28PM
A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.
IDENTIFIED
9 days ago - at 11/04/2026 09:04PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 11/04/2026 08:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 11/04/2026 08:17PM
The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.
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