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Outage in Segment

Scheduled Database Maintenance

Resolved Minor
November 04, 2026 - Started 10 days ago - Lasted 11 minutes
Official incident page

Incident Report

Summary AI Generated

Segment conducted scheduled database maintenance in the EU region on November 5th, 2026 from 9:30 AM to 11:00 AM UTC. During this window, users may have experienced failures with warehouse destinations and delayed profile syncs. The maintenance was completed within 11 minutes, well ahead of the planned 90-minute window.

We will be conducting scheduled maintenance for a critical internal service database on November 5th, 2026 from 9:30 AM UTC - 11 AM UTC. This will be performed in the EU region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour and a half. During this window, you may experience some failures across warehouse destinations, and profiles sync (the syncs may get delayed). We will update this status as soon as the maintenance is completed.

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INVESTIGATING 10 days ago - at 11/04/2026 09:27AM

We will be conducting scheduled maintenance for a critical internal service database on November 5th, 2026 from 9:30
AM UTC - 11 AM UTC. This will be performed in the EU region and is part of our periodic maintenance to keep our infrastructure up to date. The maintenance will last approximately for an hour and a half.
During this window, you may experience some failures across warehouse destinations, and profiles sync (the syncs may get delayed).
We will update this status as soon as the maintenance is completed.

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