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Outage in Segment

Incorrect timestamps for some libraries/sources

Resolved Minor
December 12, 2018 - Started over 7 years ago - Lasted over 3 years
Official incident page

Incident Report

We've observed that for a subset of our libraries, some events were delivered with an incorrect timestamp to destinations from December 11, 8pm PT to December 12, 8:30am PT. We have rolled back the change that caused this problem, and are investigating options to repair or replay data for affected customers

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Latest Updates ( sorted recent to last )
RESOLVED over 7 years ago - at 12/13/2018 09:10AM

We have completed our investigation into this incident. We will continue monitoring, and expect to send an email to affected customers with more details in the next 24 hours.

MONITORING over 7 years ago - at 12/12/2018 06:48PM

We've observed that for a subset of our libraries, some events were delivered with an incorrect timestamp to destinations from December 11, 8pm PT to December 12, 8:30am PT. We have rolled back the change that caused this problem, and are investigating options to repair or replay data for affected customers

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