Outage in Seismic

Some content file types unable to be downloaded successfully

Resolved Minor
July 08, 2025 - Started 8 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team is looking into reports that some file types are experiencing problems when attempting to download from the application
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/08/2025 06:42PM

This incident has been resolved.

MONITORING 8 days ago - at 07/08/2025 04:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 07/08/2025 03:48PM

Teams are currently working on a fix. This issue only affects files with a & character in the title. File downloads will work if the user adds the correct file extension to the file after it's been downloaded.

INVESTIGATING 8 days ago - at 07/08/2025 03:39PM

Our team is looking into reports that some file types are experiencing problems when attempting to download from the application

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