Outage in Seismic
Some customers seeing "renew session" error message after logging into tenant
Resolved MajorIncident Report
Summary AI Generated
A major incident on Seismic caused some customers to encounter a "renew session" error message after logging into their tenant. The issue was identified and a fix was implemented within approximately 12 minutes of initial investigation, though monitoring continued for roughly 35 hours before full resolution.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/07/2026 01:58PM
This incident has been resolved.
MONITORING
19 days ago - at 07/06/2026 02:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
19 days ago - at 07/06/2026 02:55AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
19 days ago - at 07/06/2026 02:45AM
We are currently investigating this issue.
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