Outage in Sekoia.io

[FRA1] Alerts raised without events

Resolved Major

February 04, 2025 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Hello, we are aware of an issue causing alerts to be raised without associated events being available. Our engineering and infrastructure team are currently investigating on the root cause.

Components affected

Sekoia.io Detection

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/04/2025 03:43PM

All alerts are correctly processed since 15:10 CET.
The fix has been applied and past alerts lacking events have also been fixed.
Thank you for your patience.

IDENTIFIED about 1 year ago - at 02/04/2025 02:52PM

Our team is currently applying the fix on production.

IDENTIFIED about 1 year ago - at 02/04/2025 12:02PM

The issue has been identified.
Our teams are working on a fix to prevent this issue in the future and ensure that events are correctly added to already raised alerts.
We'll come back to you once the fix will be applied.

INVESTIGATING about 1 year ago - at 02/04/2025 11:41AM

Hello, we are aware of an issue causing alerts to be raised without associated events being available.
Our engineering and infrastructure team are currently investigating on the root cause.

Latest Sekoia.io outages

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UAE1 indexation delays - 9 months ago

UAE1 events not available in alerts - 9 months ago

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