Outage in Sekoia.io

[FRA1] temporary failure

Resolved Minor
April 30, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We had a temporary failure on a cache service that caused authentication failures since 14:41 CET to 14:55 CET. This also caused some delay on alerts raising, events processing and playbooks starts. The service is back again and we are catching up on the delay now. Our team is currently investigating on the root cause.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/30/2025 01:53PM

This incident is over, we still have some little delay on event processing but it's resolving progressively.

IDENTIFIED 2 days ago - at 04/30/2025 01:23PM

We found that the root cause of the incident is linked to a host incident on our cloud provider side.

IDENTIFIED 2 days ago - at 04/30/2025 01:06PM

We had a temporary failure on a cache service that caused authentication failures since 14:41 CET to 14:55 CET.
This also caused some delay on alerts raising, events processing and playbooks starts.

The service is back again and we are catching up on the delay now.

Our team is currently investigating on the root cause.

Latest Sekoia.io outages

Provider outage - 15 days ago
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