Outage in Sekoia.io

[FRA2] TLS issue

Resolved Major
May 21, 2025 - Started 5 months ago - Lasted 42 minutes
Official incident page

Incident Report

We are facing a TLS issue on the region. Our team is investigating on the root cause and determining the blast radius at the moment.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/21/2025 03:13PM

Our team observed a peak in HTTP event ingestion once the issue was fixed.
It indicates that events blocked during the incident were received after retry.
Everything is now up and stable.

MONITORING 5 months ago - at 05/21/2025 03:02PM

The root cause was a proxy parameter that was unintentionally reset due to an automated process.
This behavior was not intended and we will implement safeguards to avoid it in the future.
The issue has been fixed and everything is back.

The long-lived sessions like syslog ingestion were likely not impacted, but HTTP collection might have been.
Events processing and our internal services were not impacted either.
We'll keep monitoring and watching for any persistent impact.

INVESTIGATING 5 months ago - at 05/21/2025 02:45PM

We are facing a TLS issue on the region.
Our team is investigating on the root cause and determining the blast radius at the moment.

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