Outage in Sekoia.io

[FRA1] Playbooks issue

Resolved Minor
May 23, 2025 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are facing some delay on playbooks execution due to an issue that happened this morning at 11:00 CEST. It might seem like playbooks execution are loading and waiting infinitely on the client side. We are catching up on the delay and the situation will come back to normal soon. We are still investigating on the root cause.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 05/23/2025 01:51PM

Everything is back to normal and stable since 15:30 CEST

IDENTIFIED about 16 hours ago - at 05/23/2025 01:02PM

We have identified the root cause and applied some fixes.
There is still some unusual load on playbook runs but the state is currently coming back to normal.

INVESTIGATING about 16 hours ago - at 05/23/2025 12:30PM

We are facing some delay on playbooks execution due to an issue that happened this morning at 11:00 CEST.
It might seem like playbooks execution are loading and waiting infinitely on the client side.
We are catching up on the delay and the situation will come back to normal soon.
We are still investigating on the root cause.

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