Outage in Semble

Clynxx Prescriptions

Resolved Minor
July 30, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in constant liaison with their support team and will provide updates on this as soon as possible. In the meantime, we recommend to directly prescribe on Clynxx portal. We appreciate your patience and understanding during this time.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/30/2024 12:50PM

The issue with prescriptions has now been resolved.
You can send the prescriptions as normal.

Thank you for your patience.

INVESTIGATING 6 months ago - at 07/30/2024 11:52AM

We are still experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not be sent successfully to Clynxx. We are in liaison with their support team and will provide updates as soon as possible.

In the meantime, please send any prescriptions on Clynxx portal directly.

Thank you for your patience and your understanding.

INVESTIGATING 6 months ago - at 07/30/2024 09:24AM

We are currently experiencing an issue with Clynxx prescriptions that could cause some prescriptions to not being submitted successfully to Clynxx. We are in constant liaison with their support team and will provide updates on this as soon as possible.

In the meantime, we recommend to directly prescribe on Clynxx portal.

We appreciate your patience and understanding during this time.

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