Outage in Semble

Disruptions for CloudRx Prescriptions from 4th January 8:00am to 6th January 9:00am

Resolved Minor
January 02, 2025 - Started 12 months ago - Lasted 4 days
Official incident page

Incident Report

In order to ensure the highest quality of service, CloudRX will be carrying out an upgrade to their infrastructure this weekend. If you have integrated with CloudRx, you will still able to create your prescriptions within your Semble account as normal. However during the period of Saturday 4th January 8:00am to Monday 6th January at 9:00am, please do not send any prescription to CloudRx as they won't be in a position to receive them successfully. If you have any question, our customer support team will be happy to assist at support@semble.io.
Components affected
Semble

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/06/2025 09:11AM

You are now able to submit your prescriptions to CloudRx as normal.

Thank you for your patience.

IDENTIFIED 12 months ago - at 01/03/2025 10:24AM

In order to ensure the highest quality of service, CloudRX will be carrying out an upgrade to their infrastructure this weekend.

If you have integrated with CloudRx, you will still able to create your prescriptions within your Semble account as normal. However during the period of Saturday 4th January 8:00am to Monday 6th January at 9:00am, please do not send any prescription to CloudRx as they won't be in a position to receive them successfully.

If you have any question, our customer support team will be happy to assist at support@semble.io.

IDENTIFIED 12 months ago - at 01/02/2025 03:11PM

In order to ensure the highest quality of service, CloudRX will be carrying out an upgrade to their infrastructure this weekend.

If you have integrated with CloudRx, you will still able to create your prescriptions within your Semble account as normal. However during the period of Saturday 4th January 8:00am to Monday 6th January at 9:00am, please do not send any prescription to CloudRx as they won't be in a position to receive them successfully.

If you have any question, our customer support team will be happy to assist at support@semble.io.

IDENTIFIED 12 months ago - at 01/02/2025 03:10PM

In order to ensure the highest quality of service, CloudRX will be carrying out an upgrade to their infrastructure this weekend.

If you have integrated with CloudRx, you will still able to create your prescriptions within your Semble account as normal. However during the period of Saturday 4th January 8:00am to Monday 6th January at 9:00am, please do not send any prescription to CloudRx as they won't be in a position to receive them successfully.

If you have any question, our customer support team will be happy to assist at support@semble.io.

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