Outage in Semble

Some users unable to access patient's files

Resolved Minor
August 09, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware that some users are experiencing difficulties viewing patient files. While our team is investigating the issue, please try performing a hard refresh (Ctrl + F5 or Command + Shift + R) and then try accessing the files again. Thank you for your patience whilst we look into this.
Components affected
Semble
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/09/2024 11:56AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 08/09/2024 11:16AM

We are aware that some users are experiencing difficulties viewing patient files. While our team is investigating the issue, please try performing a hard refresh (Ctrl + F5 or Command + Shift + R) and then try accessing the files again.

Thank you for your patience whilst we look into this.

Latest Semble outages

Disruptions for CloudRx Prescriptions from 4th January 8:00am to 6th January 9:00am - 13 days ago
Scheduled Maintenance today from 8:00pm to 11:00pm - about 1 month ago
Appointment Page not loading - 2 months ago
Lab orders - 3 months ago
Reduced Performance experienced - 4 months ago

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