Outage in Sendcloud

DHL Belgium - DHLForYou & DHL Europlus shipments can't be announced from Belgium

Resolved Major
October 12, 2023 - Started over 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating this issue. Updates will follow.
Components affected
Sendcloud DHL Parcel (Benelux)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/13/2023 02:06PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/13/2023 09:41AM

The issue has been resolved. A fix has been implemented by DHL and we are now monitoring the results.

INVESTIGATING over 1 year ago - at 10/13/2023 07:42AM

Our team has been in contact with DHL and both parties are actively involved in investigating the root cause of the issue.

INVESTIGATING over 1 year ago - at 10/12/2023 03:29PM

The root cause of this issue is still being identified by our team.

INVESTIGATING over 1 year ago - at 10/12/2023 02:19PM

We are currently investigating this issue. Updates will follow.

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