Outage in Sendcloud

GLS ES - Problema al generar etiquetas | Label announcement issues

Resolved Major
March 14, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Actualmente estamos investigando esta incidencia We are currently investigating this issue.
Components affected
Sendcloud GLS
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/14/2025 04:14PM

Esta incidencia se ha resuelto.

This issue has been resolved.

MONITORING 7 months ago - at 03/14/2025 12:25PM

El servicio se ha recuperado, continuaremos monitoreando esta incidencia.

Es posible que aparezca un nuevo mensaje de error que diga: "El número de pedido proporcionado ya existe."| "The provided order number already exists." Si esto ocurre, modifique ligeramente el número de pedido antes de crear la etiqueta. Agregar algunas letras o dígitos (por ejemplo, "01") al inicio del número de pedido debería resolver este problema.


The service has recovered, we will continue monitoring this incident.

You might encounter a new error message stating, "The provided order number already exists." If this occurs, please modify the order number slightly before creating the label. Adding some letters or digits (for example"01") to the beginning of the order number should resolve this error.

INVESTIGATING 7 months ago - at 03/14/2025 10:13AM

Actualmente estamos investigando esta incidencia

We are currently investigating this issue.

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