Outage in Sendcloud

Third-party issue: SEUR - Label announcement issues | Problema al generar etiquetas

Resolved Minor
May 26, 2025 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Components affected
Sendcloud SEUR
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/30/2025 08:44AM

This issue has been resolved.

Esta incidencia se ha resuelto.

MONITORING about 1 month ago - at 05/28/2025 03:41PM

We will continue monitoring the performance to ensure the service is fully restored.

Seguiremos monitoreando este asunto.

MONITORING about 1 month ago - at 05/27/2025 10:22AM

The label announcement process is improving. Some users can now create labels. The carrier is continuing work to fully restore the service.

El proceso de generación de etiquetas está mejorando. Algunos usuarios ya pueden crear etiquetas. El transportista sigue trabajando para restablecer completamente el servicio.

IDENTIFIED about 1 month ago - at 05/26/2025 03:29PM

The incident is ongoing.

As soon as we receive any updates or further information from the carrier, we will promptly inform our users.

El incidente sigue en cursor.

Seguiremos enviando actualizaciones tan pronto como recibamos más información por parte del transportista.

IDENTIFIED about 1 month ago - at 05/26/2025 09:34AM

The carrier has confirmed they are experiencing a general issue on their side. Their technical team is actively working to resolve the problem as soon as possible.

El transportista ha confirmado que está experimentando un problema general en su sistema. El equipo técnico está trabajando activamente para resolver el problema lo antes posible.

INVESTIGATING about 1 month ago - at 05/26/2025 08:27AM

We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

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