Outage in Sendcloud

Third-party issue: SEUR - Label announcement issues | Problema al generar etiquetas

Resolved Minor

June 02, 2025 - Started 11 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Components affected

Sendcloud SEUR

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/03/2025 07:43AM

This incident has been resolved.

Esta incidencia se ha resuelto.

MONITORING 11 months ago - at 06/02/2025 03:31PM

The label announcement process is improving. We will continue monitoring the performance to ensure the service is fully restored.

El proceso de generación de etiquetas está mejorando. Seguiremos monitoreando este asunto.

IDENTIFIED 11 months ago - at 06/02/2025 11:33AM

The carrier has confirmed they are experiencing a general issue on their side. Their technical team is actively working to resolve the problem as soon as possible.

El transportista ha confirmado que está experimentando un problema general en su sistema. El equipo técnico está trabajando activamente para resolver el problema lo antes posible.

INVESTIGATING 11 months ago - at 06/02/2025 09:55AM

We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

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