Outage in Sendcloud

Third-party issue: PostNL Mailbox - Label announcement issues | Problemen met het voormelden van de labels

Resolved Minor
July 16, 2025 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing PostNL Mailbox labels correctly. A QR code might be returned in place of the expected label. We will provide further updates as soon as possible. ___ We onderzoeken momenteel een probleem waardoor gebruikers PostNL Mailbox labels niet correct kunnen aankondigen. Er kan een QR-code worden teruggestuurd in plaats van het verwachte label. We zullen zo snel mogelijk verdere updates geven.
Components affected
Sendcloud PostNL
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 07/16/2025 11:08AM

A fix has been implemented and the issue is now resolved.

Er is een oplossing geïmplementeerd en het probleem is nu opgelost.

INVESTIGATING about 11 hours ago - at 07/16/2025 10:11AM

We are currently investigating an issue preventing users from announcing PostNL Mailbox labels correctly. A QR code might be returned in place of the expected label.

We will provide further updates as soon as possible.

___

We onderzoeken momenteel een probleem waardoor gebruikers PostNL Mailbox labels niet correct kunnen aankondigen. Er kan een QR-code worden teruggestuurd in plaats van het verwachte label.

We zullen zo snel mogelijk verdere updates geven.

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