Outage in Sendcloud

Unable to access Sendcloud Panel and use Sendcloud API

Resolved Minor

September 16, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue preventing users from accessing the Sendcloud Panel.

Components affected

Sendcloud Chat Sendcloud Tracking page Sendcloud website Sendcloud Panel Sendcloud Email Services Sendcloud Service points

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/16/2025 11:29AM

This incident has been resolved.

MONITORING 7 months ago - at 09/16/2025 10:08AM

Services are now operational. We are actively monitoring system performance and functionality to ensure everything continues to run smoothly. Thank you for your understanding and patience during this period.

INVESTIGATING 7 months ago - at 09/16/2025 09:45AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/16/2025 09:41AM

We are currently investigating an issue preventing users from accessing the Sendcloud Panel and using the Sendcloud API

INVESTIGATING 7 months ago - at 09/16/2025 09:37AM

We are currently investigating an issue preventing users from accessing the Sendcloud Panel.

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