Outage in Sendcloud

Third-party issue: [CTT EXPRESS] - Label generation and tracking service issues. Problemas al generar etiquetas y con el servicio de seguimiento de envíos

Resolved Major
October 02, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/02/2025 11:53AM

This issue has been resolved.

Esta incidencia se ha resuelto.

IDENTIFIED 1 day ago - at 10/02/2025 10:07AM

CTT EXPRESS is currently experiencing a system issue that is preventing users from creating shipment labels. In addition, the tracking service is affected, and we are not receiving tracking updates at this time.

CTT EXPRESS está experimentando actualmente un problema en su sistema que impide a los usuarios generar etiquetas de envío. Además, el servicio de seguimiento se ve afectado, y no estamos recibiendo actualizaciones de seguimiento en este momento.

INVESTIGATING 1 day ago - at 10/02/2025 09:51AM

We are currently investigating an issue preventing users from announcing labels.

Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Latest Sendcloud outages

Third-party issue: [Cirro] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes - about 12 hours ago
Third-party issue: [Royal Mail] - Label announcement issues - 3 days ago
Third-party issue: [CORREOS] - Label announcement issues | Problema al generar etiquetas - 7 days ago
Third-party issue: [POSTNORD] - Label announcement issues - 10 days ago
Third-party issue: [Poste Italiane] - Label announcement issues | Problema nella creazione delle etichette - 14 days ago

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