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Outage in Sendcloud

Phone support temporarily unreachable

Resolved Major
October 20, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with our ticketing system that is preventing users from contacting us via phone. We’ll provide an update once more information is available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/20/2025 11:21AM

This incident has been resolved.

MONITORING 7 months ago - at 10/20/2025 09:45AM

Phone support service is now back online. Our team has resolved the issue, and you can reach us via phone as usual.

INVESTIGATING 7 months ago - at 10/20/2025 07:40AM

We are currently investigating an issue with our ticketing system that is preventing users from contacting us via phone. We’ll provide an update once more information is available.

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