Outage in Sendcloud

Email Delivery Issue

Resolved Minor
November 14, 2025 - Started 10 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently experiencing an issue affecting the delivery of certain system-generated emails, including: - Tracking notifications - Invoices - Email verifications - Password reset requests - User management invitations We will provide more information as it becomes available. Thank you for your patience and understanding while we work on resolving this issue.
Components affected
Sendcloud Email Services

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/18/2025 02:58PM

This incident has been resolved.

MONITORING 9 days ago - at 11/14/2025 05:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 11/14/2025 10:21AM

We are currently experiencing an issue affecting the delivery of certain system-generated emails, including:
- Tracking notifications
- Invoices
- Email verifications
- Password reset requests
- User management invitations

We will provide more information as it becomes available. Thank you for your patience and understanding while we work on resolving this issue.

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