Outage in Sendcloud

Phone Support - Internet outage in Eindhoven office

Resolved Major
November 17, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Due to the issue on the network provider's side, our internet in the office has downgraded performance. Due to this, we are experiencing issues accepting phone calls at our Customer Support. Feel free to send us email or reach out via messaging. Apologies for the inconvenience.

Need to monitor Sendcloud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/17/2025 10:02AM

This incident has been resolved.

IDENTIFIED 7 days ago - at 11/17/2025 09:25AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 11/17/2025 08:35AM

Due to the issue on the network provider's side, our internet in the office has downgraded performance. Due to this, we are experiencing issues accepting phone calls at our Customer Support.
Feel free to send us email or reach out via messaging.
Apologies for the inconvenience.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook