Outage in Sendcloud
Third-party issue: [Colissimo] - Carrier services down | Services du transporteur indisponibles
Resolved MajorIncident Report
We are currently investigating an issue preventing users from announcing labels.
Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.
Components affected
Sendcloud ColissimoTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/23/2025 12:00PM
Ce problème a été résolu.
This issue has been resolved.
MONITORING
4 months ago - at 12/22/2025 10:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 months ago - at 12/22/2025 03:01PM
EN - Colissimo is currently experiencing a major outage. We are awaiting confirmation and further details from the carrier. At this time, label creation is not possible, and all Colissimo services are unavailable.
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FR - Colissimo rencontre actuellement une panne majeure. Nous sommes en attente de confirmation et de plus amples informations de la part du transporteur. Pour le moment, la création d’étiquettes est impossible et l’ensemble des services Colissimo est indisponible.
IDENTIFIED
4 months ago - at 12/22/2025 03:01PM
The issue has been identified and a fix is being implemented.
MONITORING
4 months ago - at 12/22/2025 02:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 12/22/2025 09:54AM
EN - Colissimo is currently experiencing a major outage. We are awaiting confirmation and further details from the carrier. At this time, label creation is not possible, and all Colissimo services are unavailable.
--
FR - Colissimo rencontre actuellement une panne majeure. Nous sommes en attente de confirmation et de plus amples informations de la part du transporteur. Pour le moment, la création d’étiquettes est impossible et l’ensemble des services Colissimo est indisponible.
INVESTIGATING
4 months ago - at 12/22/2025 07:40AM
We are currently investigating an issue preventing users from announcing labels.
Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.
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