Outage in Sendcloud

Third-party issue: [Lettre Suivie] - Label announcement issues | Problème de création d’étiquettes

Resolved Major
December 22, 2025 - Started 9 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.
Components affected
Sendcloud Lettre Suivie

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/22/2025 02:35PM

This incident has been resolved.

MONITORING 9 days ago - at 12/22/2025 02:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 12/22/2025 10:12AM

EN - Lettre Suivie is currently experiencing an outage, and we are continuing to monitor the situation. The service is currently unavailable.

FR - Lettre Suivie rencontre actuellement une interruption de service et nous continuons à surveiller la situation. Le service est actuellement indisponible.

INVESTIGATING 9 days ago - at 12/22/2025 07:44AM

We are currently investigating an issue preventing users from announcing labels.

Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

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