Outage in Sendcloud

GLS IT- Label validation issues | GLS IT - Problemi di convalida delle etichette

Resolved Minor

January 28, 2026 - Started 12 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating an issue preventing users from successfully validating GLS IT labels Stiamo attualmente indagando su un problema che impedisce agli utenti di convalidare correttamente le etichette IT GLS.

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 01/30/2026 03:44PM

This incident has been resolved.

MONITORING 10 days ago - at 01/30/2026 09:46AM

Thursday, 29th January, a fix was deployed at 15:00 CET.
The shipments created after the revert should be confirmed without issues.

For the shipments created while the fix was being processed, we recommend getting in touch with GLS to confirm the shipments on their side and proceed to forward the packages.

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Giovedì 29 gennaio è stata distribuita una correzione alle 15:00 CET.
Le spedizioni create dopo il ripristino dovrebbero essere confermate senza problemi.

Per le spedizioni create mentre la correzione era in fase di applicazione, consigliamo di contattare GLS per confermare le spedizioni dal loro lato e procedere con l’inoltro dei pacchi.

INVESTIGATING 12 days ago - at 01/28/2026 04:29PM

We are in contact with the carrier to further investigate this issue.

Siamo in contatto con il corriere per approfondire la questione.

INVESTIGATING 12 days ago - at 01/28/2026 10:28AM

We are currently investigating an issue preventing users from successfully validating GLS IT labels

Stiamo attualmente indagando su un problema che impedisce agli utenti di convalidare correttamente le etichette IT GLS.

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