Outage in Sendcloud

Inbound Call Issues

Resolved Minor

March 02, 2026 - Started 2 days ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently investigating an issue affecting our phoneline support service where incoming calls are not being routed correctly. As a result, some users may experience extended wait times or become stuck in the queue. We will provide updates as more information becomes available

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/02/2026 09:24AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 03/02/2026 09:00AM

We are currently investigating an issue affecting our phoneline support service where incoming calls are not being routed correctly. As a result, some users may experience extended wait times or become stuck in the queue.

We will provide updates as more information becomes available

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