Outage in Sendcloud
Broken images in Help Center articles
Resolved Minor
August 28, 2026 - Started 7 days ago
- Lasted about 2 hours
Incident Report
We have identified that images are missing or broken across several Help Center articles, and we are working on a fix.
Impact: Some Help Center articles may display broken image icons instead of screenshots, diagrams, or carrier logos. Article text and functionality are not affected.
We apologize for the inconvenience and appreciate your patience.
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MONITORING
7 days ago - at 08/28/2026 11:47AM
We have implemented a fix, and we are monitoring the result.
IDENTIFIED
7 days ago - at 08/28/2026 09:57AM
We have identified that images are missing or broken across several Help Center articles, and we are working on a fix.
Impact: Some Help Center articles may display broken image icons instead of screenshots, diagrams, or carrier logos. Article text and functionality are not affected.
We apologize for the inconvenience and appreciate your patience.
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