Outage in SendGrid

SendGrid Website – Degraded Account Login Functionality

Resolved Minor
November 18, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Our engineers have identified an issue with Twilio SendGrid login and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Components affected
SendGrid Website

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2025 06:20PM

Our engineers have monitored the fix and confirmed the issue with the Twilio SendGrid Login functionality has been resolved. All services are now operating normally at this time.

MONITORING about 1 month ago - at 11/18/2025 05:47PM

We are continuing to monitor Twilio SendGrid Login functionality, and service health checks are indicating stable performance with no new errors observed. Our teams will remain engaged to ensure a full recovery.

We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 11/18/2025 03:03PM

Twilio SendGrid Login is now restored. Service health monitoring indicates no remaining errors. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/18/2025 02:33PM

Our engineers have identified an issue with Twilio SendGrid login and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/18/2025 01:25PM

Our engineers have identified an issue with Twilio SendGrid login and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.

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