Outage in SendGrid
Encountering errors while attempting to create a support ticket via the SendGrid portal
Resolved MinorIncident Report
Starting around 8.30 PM PST on Dec 4, our engineers began investigating an issue with our support portal. Customers may experience issues in submitting a ticket. We will provide another update in an hour or as soon as more information becomes available
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 12/05/2025 05:50AM
Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.
MONITORING
about 3 hours ago - at 12/05/2025 05:23AM
Our engineers have identified the problem and implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available
INVESTIGATING
about 3 hours ago - at 12/05/2025 04:53AM
Starting around 8.30 PM PST on Dec 4, our engineers began investigating an issue with our support portal. Customers may experience issues in submitting a ticket. We will provide another update in an hour or as soon as more information becomes available
Latest SendGrid outages
Error creating API Keys & Teammates in SendGrid console - about 8 hours ago
Mail sending delays. - 1 day ago
Global Stats Delayed - 4 days ago
Minor Delays in Mail Send - 15 days ago
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