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Outage in SendGrid

Provisioning Status Not Being Available for Branded Calling

Minor
September 09, 2026 - Started about 1 hour ago
Official incident page

Incident Report

We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
IDENTIFIED 19 minutes ago - at 09/09/2026 06:34PM

The issue causing provisioning status not being available for branded calling inside the Twilio Console has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 hour ago - at 09/09/2026 05:34PM

We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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