Outage in SendGrid
SMS Delivery Failures from Twilio Long Codes to Orange and Tigo Congo D.R
Resolved MinorIncident Report
Summary AI Generated
SMS delivery failures occurred from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo, lasting approximately 10 hours. The cause was identified and remediation efforts were undertaken, with recovery first observed before full stability was confirmed. The incident was fully resolved with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 09/18/2026 04:39AM
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo is operating normally.
MONITORING
about 16 hours ago - at 09/18/2026 12:37AM
We have observed a recovery in SMS delivery from Twilio Long Codes to Orange and Tigo network subscribers in the Congo and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 18 hours ago - at 09/17/2026 10:37PM
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in Democratic Republic of the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 19 hours ago - at 09/17/2026 09:42PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 21 hours ago - at 09/17/2026 07:41PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 22 hours ago - at 09/17/2026 06:41PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 22 hours ago - at 09/17/2026 06:36PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Latest SendGrid outages
SMS Delivery Delays from Twilio to Algar Telecom Brazil - about 4 hours ago
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - about 6 hours ago
SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates - about 6 hours ago
SMS Delivery Receipt Delays from Twilio to Ufone Pakistan - about 7 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
