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Outage in SendGrid

Delayed Messaging Logs and Status Callbacks in IE1 Region

Resolved Minor
October 05, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

SendGrid experienced a 2.3-hour data processing delay in its Ireland (IE1) region affecting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages, and SMS delivery updates. The issue was investigated and brought to normal operation before being fully resolved and confirmed stable.

We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 10/05/2026 11:04AM

The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.

MONITORING about 4 hours ago - at 10/05/2026 10:04AM

The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/05/2026 09:04AM

We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/05/2026 08:50AM

We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

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