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Outage in SendGrid

Billing Delays

Resolved Minor
October 21, 2026 - Started about 1 hour ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

SendGrid experienced a minor billing processing incident on the Twilio platform lasting approximately 59 minutes, during which customers encountered delays or failures in billing services. The issue was investigated and resolved by the team within the hour.

We are aware of issues affecting billing processing on the Twilio platform. Customers may experience delays or failures in these services. Our team is actively investigating. We will provide another update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 19 minutes ago - at 10/22/2026 02:25AM

Our team is analyzing the impact affecting billing processing on the Twilio platform. We apologize for the inconvenience and for any confusion this may have caused.

INVESTIGATING about 1 hour ago - at 10/22/2026 01:29AM

We are aware of issues affecting billing processing on the Twilio platform. Customers may experience delays or failures in these services. Our team is actively investigating. We will provide another update as soon as more information becomes available.

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