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Outage in SendGrid

Delayed Email Validation History

Resolved Minor
November 04, 2026 - Started about 11 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

SendGrid experienced a ~2.8-hour incident on November 4, 2026, during which Email Validation history and statistics in the SendGrid UI were delayed or not displaying recent results. Mail sending was unaffected throughout the incident. Engineers identified and resolved the issue, with Email Validation history confirmed fully operational by 12:42 PM PT.

Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 11/04/2026 08:42PM

The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.

MONITORING about 9 hours ago - at 11/04/2026 08:15PM

Email Validation history in the SendGrid UI is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

IDENTIFIED about 9 hours ago - at 11/04/2026 07:55PM

Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 10 hours ago - at 11/04/2026 06:56PM

Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 11/04/2026 06:01PM

Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 11/04/2026 05:54PM

Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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