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This incident has been resolved.
A fix has been implemented and SendSafely widget functionality has been restored to the Zendesk Help Center "Submit a Request" form. We are closely monitoring performance.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue. As a temporary update we have disabled the SendSafely Zendesk attachment widget so that ticket submissions can be made. Any ticket attachments will be submitted using standard Zendesk attachment functionality.
We are currently investigating an issue related to the SendSafely file upload widget embedded in the Zendesk Help Center "Submit a Request" form causing this page not to load. Updates will be posted to this page.
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