Outage in Sense Talent Labs

EMEA Customers unable to send or receive SMS and WhatsApp Messages through Sense

Resolved Major

February 12, 2026 - Started about 10 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue with our EMEA customers (Europe, Middle East, Asia) that is preventing messages from being successfully delivered or received through Sense via SMS or WhatsApp. Our team is actively investigating this issue and we'll provide updates as we receive more information.

Components affected

Sense Talent Labs SMS Delivery

Need to monitor Sense Talent Labs outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 02/12/2026 08:30PM

After monitoring, we are continuing to see messages being delivered and received as expected across the Sense Platform for both SMS and WhatsApp.

If you believe you are still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.

MONITORING about 8 hours ago - at 02/12/2026 08:01PM

Our team has deployed a fix to correct this issue and we are seeing messages being sent and received as expected for both SMS and WhatsApp.

Our team will monitor to ensure we don't see this recur after this fix was deployed. If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review."

IDENTIFIED about 9 hours ago - at 02/12/2026 06:59PM

Our team has identified the root cause and are actively working on implementing a fix to correct this for all affected users

INVESTIGATING about 10 hours ago - at 02/12/2026 06:15PM

Latest Sense Talent Labs outages

Calendar getting disconnected - 15 days ago

Message failure due to Verizon Outage - 29 days ago

Record Loading Errors - 29 days ago

All Records Tab Loading Errors - about 1 month ago

Delays or Errors in Sense - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook